Going back to DHL. 3.0. a ramex.uk. Thanks for your review and have a lovely day. Hi there, thanks for letting us know. I have not had one return phone call from Aramex. Hello Orit, we understand your disappointment and apologize for any inconvenience that this may have caused you. Parcels Lefts Outside!! I wish I could give a 0. Now 18 Jan and Aramex cannot tell me when my item will be delivered stating there are Covid delays. After serval tries, all they do is raise a ticket and send you an update email saying the case is followed up. Rates for Aramex Parcel to United States. There was absolutely no tracking given. compare now. Have a lovely day. Booked online shipment UAE to India - document. I am very disappointed. 3.9 ★ ★ ★ ★ ★ 70 % Recommend to a Friend. Companies can't alter or remove reviews from ProductReview.com.au. Aramex International ranks 199th among Shipping sites. Aramex Reviews Aramex 207. I have not had one return phone call from Aramex. We’ll work with you to resolve any issues as quickly as possible. Worst company ever!As a small business we were looking for a courier to ship packages all over Australia. In June 2014, Aramex acquired Mail Call Couriers, an Australian courier service, which at the end of 2016, was acquired by Australia Post. When you call Aramex the recorded messages suggest that you try the... ir online chat for faster response. Thanks for your review and have a lovely day. This company needs a restructuring of priorities. They're truely the worst couriers I have ever had the displeasure of dealing with. Aramex Agent, ‎‏عمان‏، ‏الأردن‏‎. I'm amazed how they survive. Aramex Reviews Worst service I've experienced. It’s a no from me. Thanks for your feedback. Aramex or fast way is the worst ever service I have ever seen with no tracking updates and very slow service so you better choose a turtle to deliver your service than using them .I would not use them even with free service. These folks said they could not deliver to me because my premesis was closed to the public. My brother sent me a parcel no 32968320114 containing my passport from Egypt to Saudi Arabia on 1st November The parcel was not delivered after long time, so I contacted Aramex customer care several times by emails and phones inquiring about my shipment with no definite answer. We are currently implementing new processes to better the service we provide. Aramex are nothing short of a joke! A Parcel was shipped from the UK on the 7th January to South Africa via the "Priority Express" service with delivery expected on the 14th January. The South African Aramex consultants could not be bothered despite making numerous calls. I received my parcel on-time, actually before the estimated date. All feedback is valuable as we strive to improve. Aramex Australia has a presence in all states and territories, except NT. We’ll work with you to resolve any issues as quickly as possible. As we constantly endeavour to better our services, all feedback is valuable to us. I cannot understand why this company has a web chat line on its web site then has no one monitoring it. We will be in contact with your local depot to ensure this does not happen again in future. Have a lovely day. Hello sarah, we are always working on providing our customers with the best services. If its not even available then remove it from your system as to not get peoples hopes up that its a service you offer. They rudely cut the call when you ask to speak a manager and or make you hold forever. Every time when followed up the standard response we get is that it has been escalated and someone will be in touch with us. It has now been 3 months with no resolve. Please email us at GlobalCareCenter@aramex.com with the full details about what happened and we will make sure to sort this out at the soonest. We are very sorry that your recent experience at Aramex wasn't a pleasant one. This is Aramex in Australia. Consumers complaining about Aramex International most frequently mention customer service, delivery boys and phone number problems. Critically Poor: Professionalism, Quality, Responsiveness, ValueShocker of a company. Aramex’s unique approach sees CargoWise implemented simultaneously across its worldwide network of 1,200 freight forwarding specialists, spanning Asia, Europe and the Middle East. My freight is an extremely important health device that saves lives and the more I wait the more lives could be lost!Avoid this mob & make sure the company that your buying from doesn't use them because they do not deserve your business! Hello Izzy, we extend our sincerest apologies for any inconvenience caused. Please accept our sincere apologies. We apologise for any inconvenience caused. Your experience can help others make better choices. 84 % Approve of CEO. I’ll be sure to pass your feedback to the relevant department to ensure this doesn’t happen in future. It is here as well that I was promised feedback by three different employees which, you guessed it, never happened.The phone call I received just now was a lady informing me that they cannot locate my parcel anywhere on the floor... Are you kidding me??? And they keep leaving my parcels outside in front of my fence where everybody walks past and can just take it!Absolutely hopeless company that I can see closing down fast with all these complaints. Then again, when you look at the board of directors of Aramex in Dubai, a third of them were educated at Australian universities, so unfortunately they have learnt the Australian "no service" attitude, just profits. Hello Tarin, We appreciate your feedback. Voice your opinion today and hear what 6 customers have already said. I still haven't received my package yet but this company is definitely a joke from how this company mentality is running with and you can tell they don't care. Franchise opportunities also available. Your documents or parcels will be swiftly shipped and attentively cleared through customs to arrive on time to any global destination. Very frustrating. ARAMEX is the most unprofessional company I have ever dealt with. Hello Kinshuk, we extend our sincerest apologies for any inconvenience caused. I patiently waited online for over 2 hours with zero response! Aramex launched Aramex Bio, a medical courier service in March 2014. Im giving them until tomorrow to respond before I hit them with my next lenghthy educational email which will be followed by a complaint to accc. When I was told to collect it at a parcel collection point the next day, I came to an unbelievably disorganized small grocery store and after helping the kind lady trying to look for my parcel she said it was not there. CargoWise will support Aramex’s freight forwarding and customs operations and enhance the overall user experience for their employees and customers. The guy said that it takes 2-3 working days to reply. | Read 1,941-1,960 Reviews out of 2,108 STAY AWAY! The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Hello John, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. How courier company Aramex is riding the wave of demand for e-commerce in Australia. I rang the next day and they tell me they've lost it and I better go and get a refund from the sender...where is the responsibility? We would like the opportunity to investigate your feedback further. Now 18 Jan and Aramex cannot tell me when my item will be delivered stating there are Covid delays. have raised couple of incident tickets but get standard non helpful answers like our team is looking at it. Hello, We appreciate your feedback. Where is the customer service? Waited over an hour on the Messenger app for it to finally tell me they are now closed for the day. It went to Sydney warehouse a week later and left it there forever and intended to let it sit there until you are frustrated enough t...Read more. Real reviews by real company employee past and present here on seek.com.au I hope that you utilise our services in future with a better outcome. It does not say anywhere that it will take 2-3 working days to reply.. so disappointed and ticked off. All feedback is valuable as we strive to improve. ‎نقدم جميع خدمات الشحن المتكاملة بريد سريع - شحن داخلي - شحن الى جميع انحاء العالم بأسعار مميزة وخصومات تصل الى ١٥ %‎ GSO/0121/9951, I’ve been waiting for my package to be delivered for almost two weeks now When I contact them they keep on “ they keep on saying soon” every dayBad service. Same as others I would score zero if I can. Aramex lost my package. Have a lovely day. Hello Aleksa, We appreciate your feedback. 2 weeks of chasing both DShop (equally unhelpful) and Aramex to finally be told the parcel was lost. Thankyou, Aramex/Fastway is now the worst courier company in Australia.Since the takeover more than 5 of our parcels have gone missing.NEVER USE THEM AGAIN.Their call centre is in the united arab emirates, you have no chance of resolving any delivery issues.Pay extra and use a reputable courier company , not Fastway Aramex. Have a lovely day. I was both the sender and receiver using this company. They won't admit they lost your package so they will pretend to 'attempt delivery', Didn't pickup courier, but charged me twice :/, Aramex South Africa - Pathetic Service and Employees. - Can't get things redelivered interstate- Got redelivered to my house (despite moving and saying to customer service that I was moving and not to redeliver) instead of the new address I provided. They don't even deserve 1 star....cannot even manage to get a parcel across town in 7 days! Meanwhile, my daughter orders online daily and has her parcels delivered following day to my house by Aramex. 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